Terms and Conditions - Gardeners Coney Hall

Welcome to Gardeners Coney Hall. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

Gardeners Coney Hall provides professional gardening and landscaping services to clients in the Coney Hall area and surrounding regions. These Terms and Conditions govern your use of our services and outline the responsibilities of both parties.

2. Services Offered

We offer a range of gardening services, including but not limited to:

Landscape Design: Creative and functional garden designs tailored to your preferences.
Maintenance: Regular upkeep of gardens, including mowing, pruning, and weeding.
Planting: Installation of flowers, shrubs, trees, and other plants.
Hardscaping: Installation of patios, walkways, and other hardscape elements.

3. Booking and Appointments

To schedule a service, please contact us via our preferred communication channels. Once an appointment is confirmed, we will provide an estimated timeframe for service delivery. It is important to note the following:

Availability: Services are subject to availability and may vary based on seasonal demand.
Confirmation: All bookings are confirmed upon receipt of a signed agreement and any required deposit.
Cancellations: Cancellations must be made at least 48 hours in advance to avoid any cancellation fees.

4. Payment Terms

We strive to offer competitive pricing for our services. The following outlines our payment policies:

Quotes: All quotes provided are in GBP and include a breakdown of expected costs.
Deposits: A deposit may be required to secure your booking, especially for large projects.
Invoices: Invoices are issued upon completion of services and are payable within 14 days.
Late Payments: Late payments may incur interest charges and could result in suspension of services until outstanding balances are settled.

5. Responsibilities

Client Responsibilities

Access: Provide access to the property at the scheduled times for service delivery.
Utilities: Ensure that water and electricity sources are accessible for necessary gardening tasks.
Permissions: Obtain any required permissions or permits for specific landscaping projects.

Gardeners Coney Hall Responsibilities

Professional Standards: Deliver services with due care, skill, and professionalism.
Compliance: Adhere to all relevant laws and regulations pertaining to gardening and landscaping.
Insurance: Maintain liability insurance to cover any potential damages or accidents during service delivery.

6. Liability

While we strive to provide the highest quality services, Gardeners Coney Hall is not liable for:

Pre-existing Conditions: Any conditions existing prior to service engagement that may affect the project.
Natural Events: Damage caused by unforeseen natural events such as storms, floods, or pests.
Client Negligence: Damages resulting from the client's failure to follow maintenance instructions or recommendations.

However, we are committed to addressing any issues that arise during the course of our work and will take appropriate measures to rectify them when possible.

7. Intellectual Property

All designs, plans, and materials created by Gardeners Coney Hall are the intellectual property of the company. Clients are granted a non-exclusive, non-transferable license to use these materials for their intended purpose. Any unauthorized reproduction or distribution is prohibited.

8. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of delivering our services and improving customer experience. We do not share your information with third parties without your consent, except where required by law.

9. Termination

Either party may terminate the agreement under the following conditions:

Material Breach: If either party fails to comply with the terms, the other party may terminate the agreement after reasonable notice and an opportunity to remedy the breach.
Mutual Agreement: Both parties may agree to terminate the agreement at any time.
Force Majeure: Circumstances beyond the control of either party, such as natural disasters or other emergencies, may lead to termination if they impede the ability to fulfill obligations.

Upon termination, any outstanding payments for services rendered up to the termination date shall be required.

10. Dispute Resolution

In the event of a dispute arising from these Terms and Conditions or the services provided, both parties agree to seek resolution through the following steps:

Negotiation: Direct communication to resolve the issue amicably.
Mediation: If negotiation fails, a neutral third party mediator will be involved.
Arbitration: As a final step, any unresolved disputes will be settled through binding arbitration in accordance with relevant laws.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Coney Hall operates. Any legal actions or proceedings arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.

12. Amendments

Gardeners Coney Hall reserves the right to modify or update these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

13. Acceptance of Terms

By engaging the services of Gardeners Coney Hall, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Gardeners Coney Hall for your gardening and landscaping needs. We look forward to helping you create and maintain a beautiful outdoor space.